360° Feedback: Identify the risks and deal with them
A well run 360° feedback project ought to be a positive experience for participants and raters alike. It should provide...What raters can learn: An unexploited opportunity of 360° feedback
We run 360° feedback projects so that leaders and managers can learn about how others experience them as leaders, build...Using 360° feedback as part of performance appraisals: It can be done, but needs great care
At Thornhill, we are often asked if 360° assessments are appropriate for use in performance appraisals. Our answer is “perhaps,...Getting the feedback right in your 360° projects
Brick making machines and cement mixers are wonderful tools – but they will not build you a house. A 360°...Preparing participants and raters for the 360° feedback process
A 360° feedback project should be a hopeful, constructive process, giving voice to employees and helpful input to managers and...Planning 360° Feedback Projects: The time you need
Running 360° feedback projects in your company takes time, energy and resources. Companies can sometimes compromise the value they get...Reasons for running a 360° feedback project
Receiving 360° feedback has a range of benefits, some of which are highlighted below. At a high level we note...Some things to consider when running a 360° feedback programme in your company
Running 360° feedback projects in your company is like any other undertaking – you need a clear plan if the...
360° Assessments: Fertile Ground for Executive Coaching
Executive and management coaching is often used as a tool for leadership development. This works well, but sometimes coaching is...
Being SMART is not enough: Lessons in Teamwork from SA’s women footballers
How much do you love your children? Who is your favourite world leader and why? Which manager or mentor contributed...
Team Performance: Is an After-Action Review for you?
Is your team being carried by a few star individuals? As the team leader, you bear the responsibility of driving...
Celebrating 20 years of developing leaders through feedback
Thornhill has been helping to develop effective leaders and improve their performance through feedback for 20 years. Originally established as...
Making a difference through strengthening leadership
Twice in recent months I have visited people at the Charlotte Maxeke Hospital under extreme circumstances. They have received excellent...
Blind spots and the road to self-awareness
If you have ever driven a motor vehicle you have experienced a “blind spot” moment: You have looked in the...
Culture, Strategy and Execution: The Ingredients of Success
In these high pressure, social media influenced times, we like our wisdom pre-digested. There are lists: “Ten things all CEOs...
360° Feedback: The Signal and the Noise – Using coaches to maximise the benefit
We have all been in a room when a beautiful musical performance or an important speech has been interrupted by...
Climate Surveys and the 360° “Deep dive”
Thornhill has noticed an increase in the number of companies and organisations wanting to conduct climate surveys. This is a...
Lessons in life and leadership
How do we learn about leadership? We read books and articles, go on leadership courses, get feedback from colleagues, find...
Performance Management and 360° Assessments: different but compatible
Company culture is not a key performance indicator (KPI) Introduction There is a debate in leadership development circles about whether...
360° Assessments are a tool – How to use them effectively
We have all seen those funny warnings on tools. The most famous is probably one on the instructions for an...
Does your talent management flop? Try this!
A fish out of water (or in highly polluted water) will flop about for a while, gasping and then give...
The power of affirmation: finding deep wells of talent
“You are really good at that”. I am sure that many of us are in careers we have chosen because...
Addressing the gender gap – leadership development programmes
When considering the possibility of implementing a leadership development programme focused specifically on addressing the gender gap within an organisation,...
How to flourish through feedback
Avoiding “deaths by feedback” We have all either suffered or witnessed some version of the two kinds of death described...
Dollops of feedback
The first time I sang in public, I brought the house down. The school music teacher was recruiting for the...
Embedding positive changes in your company
If there are any positive changes arising from the pandemic, then companies should identify them and embed them into their...
No ordinary crisis: Leading in the toughest time
The global economic and social disruption we are presently experiencing is different to any crisis in a century or more....
Managing uncertainty
COVID-19 has turned our lives upside down and is forcing us to exist in a state of uncertainty. An unexpected...
Effective virtual teamwork
Covid 19 is forcing many companies to have staff work remotely from home thus creating what are known as “virtual...
In the end, what does it all mantra?
It is often in a time of personal discord or forced self-reflection that one embarks on a mission to do...
Narcissus, Batman and Ubuntu: lessons in self-reflection
Almost without warning, we are into the last few weeks of the year. This is often a time when companies...
Federer’s backhand and Jantjies’ box kick: lessons in coaching excellence
Amongst sports lovers there will always be disagreement about GOATs (greatest of all time), except perhaps Mohammed Ali and Donald...
Making the most of coaching in business
There is an interesting gap between the ambitious definitions of coaching in the literature and what happens in many coaching...
Setting the scene for 360° feedback
If your organisation is implementing a 360° feedback process, the foundational groundwork is critically important. The company needs to ensure...
Leadership growth through 360° feedback
As leaders rise through the ranks, they tend to receive less and less honest information about themselves and their performance.The...
Embrace the new year by gifting yourself some feedback
Before the responsibilities and deliverables of the new year consume all of your precious time, it may be valuable to...
The body achieves what the mind believes
The above quote came across one of my social media feeds at just the right time. Normally I glance over...
Succession Planning at the very top
The right CEO, for this company now. There is probably no more important job for a company’s Board than selecting...
When does 360° feedback create behaviour change?
By providing feedback and insight on your strengths and development needs, a 360° feedback process is an opportunity to reflect...
Spotting opportunities for change
Pessimism about the ability of people to make profound changes in their ways of being at work and at home...
Safe and unsafe spaces for feedback, self-reflection and growth
At the very bottom line, company performance is determined by who is doing each job, how well they are doing...
Helping thousands of leaders receive feedback that leads to personal growth and more effective performance
Most of us are aware of the important role that feedback plays in the communication process. In its definition of...
The Psychology-Technology Tango: Can organisational psychology really impact the bottom line?
As reflected by a tango dancer, “I spend most of my professional hours thinking about how to be a better...
Developing leaders through a combination of multi-rater feedback and coaching
There are many differing practices used for leadership development. To name but a few: 360° feedback (also known as multi-rater...
Improving performance through feedback: a swimmer’s reflections
For many years I have stood at the poolside watching children learning to swim. It is so easy to criticise...
Why use online 360° feedback tools?
Organisations across the globe frequently use 360° feedback processes to provide employees with an opportunity to gather information from a...