by Jonathan Cook | Jul 31, 2024 | External articles
(Published in Business Day on – 23 July 2024) How do leaders create a shared sense of identity, given that most workplaces are highly diverse? It’s an important concern, because a staff complement that is divided along demographic lines presents almost limitless...
by Jonathan Cook | Jul 18, 2024 | External articles
(Published in Business Day on – 9 July 2024) One nonfinancial ratio that could be added to the financial ratios we all track is the ratio of external to internal priorities. Priorities that reach outward include anything to do with customers or clients, market...
by Jonathan Cook | Jul 2, 2024 | External articles
(Published in Business Day – 25 June 2024) In 1968 Jane Elliot, a third-grade teacher in the little town of Riceville in relatively monocultural Iowa, USA, ran a daring experiment. She told her all-white class on the first day that those with blue eyes were...
by Jonathan Cook | Jun 19, 2024 | External articles
(Published in Business Day – 11 June 2024) Systemic or ecological thinking tells us that any organisation needs flexibility to respond to changes in its environment through effective feedback processes. Like organisms adapting to changes in the physical...
by Jonathan Cook | Jun 4, 2024 | External articles
(Published in Business Day – 28 May 2024) Variety is one of life’s extraordinary design features. It both arises from and leads to evolutionary innovation. Who could possibly have sat down at a drawing board and imagined from scratch a rhinoceros, elephant,...
by Jonathan Cook | May 21, 2024 | External articles
(Published in Business Day – 14 May 2024) When I was a young manager, I did not consider mental health to be a management matter, even though as a psychologist I was aware that mental health problems can arise at work. In the unlikely event that a team member...
